Booking conditions
Last updated Nov 1, 2026
This is a starting point for your booking conditions. Travel is regulated differently in every country: have these reviewed by a lawyer who knows the rules where you sell before you take a booking.
Booking and deposit
A booking is confirmed when we have received your deposit and sent a written confirmation. The deposit is [percentage] of the trip price.
Balance
The balance is due [number] days before departure. If it is not paid by then we may treat the booking as cancelled.
Changes by you
You may move to another departure or journey free of charge up to [number] days before departure, subject to availability. After that, the cancellation terms below apply.
Cancellation by you
Cancellations must be made in writing. The charges depend on how close to departure you cancel: [your scale of charges].
Changes and cancellation by us
Occasionally we have to change an itinerary because of weather, safety or local conditions. If we make a significant change before departure, or cancel a journey, you may accept the change, move to another journey or receive a full refund.
Insurance
Travel insurance covering medical care, evacuation and cancellation is a condition of booking.
Your responsibilities
You are responsible for holding a valid passport and any visas, and for being fit enough for the journey’s grade.
Financial protection
[Describe how customer money is protected in your country, and name the scheme.]