Questions

Yes. Every route can run on a date of your choosing from two guests, with the pace and the rooms adjusted to you. Tell us when you ask and we will price it alongside the group departure.

A deposit holds your place, and the balance is due before departure. The amounts and dates are on your booking confirmation, and nothing is charged until you have spoken to a planner.

You can move to another date or journey free of charge until the change deadline on your confirmation. After that, the terms on the booking conditions page apply, which is why we ask everyone to travel with insurance.

Plenty of our guests do. Most journeys have a few rooms without a single supplement; ask early, because they go first.

Each journey has a grade. Easy means anyone who is comfortable on their feet for a couple of hours. Moderate means five or six hours on the move, with breaks. Active means full days and early starts. If you are unsure, ask: we would rather talk you into the right trip than the wrong one.

Small groups, capped at the number on each journey’s page, and usually a mix of couples, friends and people travelling alone.

No. Journeys start and end at the places named in the itinerary, so you can use your own miles and routes. We send recommended flights with your confirmation and will meet whatever you book.

Tell us when you book and we will pass it to every kitchen on the route. Vegetarian and gluten-free are straightforward almost everywhere; we will say so honestly where they are not.

Yes. Cover for medical care, evacuation and cancellation is a condition of booking. On diving and high-mountain journeys your policy must name those activities.

You have one number that a real person answers at any hour. Guides carry satellite communication wherever there is no signal.

One soft bag and a day pack. Exact limits depend on the journey, especially where a light aircraft or a cable car is involved, and are on your packing list.